20 Ottobre 2020

F.A.Q.

FAQ - Frequently Asked Questions

Do you have any doubts? Here you can find the answer to the most frequently asked questions from our guests.

Why is it better to book by our official web site rather than from OTA, such as Airbnb, Booking or Expedia?
Why on this official site:
- you have access to exclusive offers and rates
- booking is always easy and completely secure
- you will enjoy direct contact with our staff
- you will have access to our offers and no additional costs

Is it possible to reserve the house in Principe Island, too?
Yes, it is possible to reserve it sending an email to the hereby email address: rita.lotti1@gmail.com

What about check in and check out?

Residenza d’Epoca and Appartments:
Check in is from 2:30 pm- early check-in is possible and based on room availability.
DIY CHECK IN is avaible. On request you will receive a message from us with all the instructions for conveniently checking in at any time starting from 2.30 pm, without time restrictions.
We are available by phone or by whatsapp by numbers 00393357729407 7 00393389368207 for any need.
The following morning we will proceed with the registration of your documents. Please contact us before your arriving by whats app, too. We would be grateful if you’d inform us, more or less, about your check in time, in order to give you the best welcome service.
Check-out is required by 10.00 - early/late check-out is possible according to availability.


What about Domus Rio Papagaio check in - check out?
We are quite flexible, depending on the flight schedule to and from Sao Tome.
Please, let us know the time, indicating the flight arrival / departure time

Is there an airport shuttle from / to the airports close to Follonica? What about the cost?
Upon request we will provide information on the TAXI / private shuttle service to and from the airports of Rome Fiumicino and Pisa. The cost depends on the season and the arriving time

Is there an airport shuttle in Principe island? What is the cost about?
Upon request, we provide the airport shuttle service at a cost of € 20.00 round trip to be paid on arrival. The service is not directly managed by us.

Luggage storage
On the day of departure, it is possible, upon request, to leave your luggage at the reception and pick it up later in order to allow yourself a last visit to the city and its surroundings.

Which credit cards do you accept?
We accept Visa and Mastercard credit cards

What are the payment conditions and cancellation terms?
You can send your request to: info domussocolatae@gmail.com or book directly by our website. We accept credit cards, banking transfers and cash. Prepayment: 50% deposit required or credit card guarantee. The reservation is confirmed only after the depositi s in our account. In middle and high season no fee will be charged in case of cancellation or modification up to 14 days before the date of arrival. For cancellations or changes made after this deadline it is held the 100% of the entire stay. In low season this period is reduced to 5 days and one night of penality. In case of no-show 100% penaly of the entire stay.
Non-refundable rate: when the guest can pay the entire amount of the reservation by banking transfer, or send a credit card information.
The tourist tax is not included in the reservation price.

What are the payment conditions and cancellation terms regarding Domus Rio Papagaio?
Right now the credit card service is not available. We accetp only fire transfer to the following banking account (total amount):
Massimiliano Cavazzoni and Rita Lotti
Via Cavour 32
58022 Follonica Gr Italy
Banca Monte dei Paschi di Siena Spa
Via Roma Corner Via Bicocchi
Follonica GR
IBAN: IT 76 G 01030 72240 000002681384
BIC: PASCITMMFLL
Payment must be made within 14 days of arrival or within the day following the booking (only in case of last minute reservations and within the deadline of 14 days before arrival) otherwise we will cancel the booking
There is no other way of payment. The reservation will be automatically canceled in case of non-payment
The tourist tax must be paid upon your arrival in cash and for no reason we will return the amount if sent to our banking account.

What about minimum stay reservations and rate?
Reservations are accepted with a minimum stay rate according to the season

What about parking?
Free public parking nearby and paid public parking in front of the structure (€ 15,00 a week). We provide a private parking outside the hotel, upon availability and on request (extracharge E 10.00 per day). Our property feature a private parking right outside the front door for unloading and loading luggage. Please, let we know about your preference and the size of your car in order to book the parking you like.

What about Wi-Fi connection?
We provide free wireless internet access in the rooms / apartments, in the gardens and in the common areas.

What about WIFI connection in Principe Island?
We provide a paid WIFI service. For a normal connection the cost is actuallly negligible. Our staff will provide you with all the information according your needs.

What time is breakfast service?
In the Residenza d'Epoca the Breakfast service is from 8:30 to 10:00 a.m.. If possible, apon request we can make some exceptions.
Iside the apartments we don’t provide Breakfast service. You can enjoy excellent bakeries and bars, some of which specialize in products for celiacs, too.

Do you provide breakfasts for celiacs or for food intolerant guests?
Yes, on request we can provide gluten-free products for breakfast in the Dimora d'Epoca

How is the cleaning service and linen change organized?
In Dimora d'Epoca Charming B&B daily cleaning is inclusive from 9:30 to 12:00 a.m.; if you have a different need, please notify us on the previous evening, otherwise we will arrange to reorder the room the next day. The kitchenette (in Double superior room) cleaning up to the guest, it can be possible to a surcharge of € 10,00 per day for extra cleaning. Typically we are changing sheets , towels and linen every 3 days. Extra changing only on request (extra charge € 10,00 per person);
On request, finely embroidered bed linen is provided, extra charge € 100.00 for an extra changing sheets.
In the appartments final cleaning inclusive from 9:0 to 12:00 a.m.; if you have a different need, please notify us on the previous evening. Typically we are providing linen change (sheets and towels) every 7 days. Extra changing only on request (extra towels charge € 10,00 per person). Upon request we can provide daily cleaning (extra charge € 15.00 per day). If daily cleaning of the kitchenette is required, the cost of daily cleaning is € 20.00.
Please note that the kitchenette must be cleaned by the guest, final cleaning service can be requested at a surcharge of EUR 100

Is breakfast service provided in the Principe facility?
We don’t provide breakfast service in Principe island because the kitchenette is available.

Is it possible to cook and eat in Residenza d’Epoca rooms and suites?
In the Residenza d’Epoca, eating in the room is allowed only in the Superior Garden Room. Please note you will be required to clean the kitchenette and an extra cleaning fee of E 15.00 per day may be required.

What private equipment can be kept in the room / apartment?
In our accommodation (rooms, suites and appartments) it is forbidden to use any type of stoves and heaters, open flames and any electrical equipment that is not part of the normal complement of the room/suite/appartment, except electric shavers, hair dryer, battery recharge for mobiles and PC. The management declines any responsibility in case of any damage caused by personal power surges. Please follow the advices described in specific posters displayed in various areas of the structure

What about behavior in the rooms, appartments, suites and in the public areas of the structure?
Any activities that might disturb other guests is not allowed. We kindly request you a proper attitude according to the structure and to respect peace and quiet.

How do the energy and water supply services in Principe island work? Is the energy generator available in the house?
As we are in Africa, it may happen to be without electricity or water, we have chosen not to use the diesel generator because we want to implement alternative forms of energy as soon as we can carry them to the island.
Beware of local (Government) power and water cuts. Usually the Principe Regional Government contingents both water and electricity: the electricity service is provided daily from 7 to 13:00 and from 17 to 23. There are days when for a few hours the water is not supplied for water storage.cleaning and hygiene
Upon arrival always ask our crew, they are giving you any information. We try to make your vacation as comfortable as possible

What about air conditioning in Principe island property?
As for the air conditioning, in order not to waste the energy of the island - which is however distributed only in certain periods of the day -, we kindly ask you to turn it on only when you are in

Are pets allowed?
No pets of any type and size are allowed in our facilities.
Sometimes (only for the appartments) we can accept, upon request, small pets, and no more than one per accommodation, at an additional fee of € 15.00 per day.
If the guest doesn't respect this rule he will be charged the total price of the booking and the reservation deleted as no show (100% penalty);

Are pets allowed in the Domus Rio Papagaio?
In our Domus Rio Papagaio facility it is absolutely forbidden to bring animals of any kind into the house and the garden.

What about children?
The Residenza d’Epoca is meant for guests seeking a quiet, exclusive atmosphere to relax as a couple or have fun with few friends. This property, considering it's charactaristics, is reserved for adults only or kids over 16 years old. If the guest doesn't respect this rule he will be charged the total price of the booking and the reservation deleted as no show (100% penalty)
The apartments are meant for children, too. On request we can provide a cot.

Is it possible to smoke in the rooms/apartments?
In all our facilities smoking is allowed only in the gardens. If the guest doesn't respect this rule he will be charged the fee of € 100,00

Do you have an information office in Follonica?
Our staff is available to our guests for any request / information should occur. Upon arrival we are providing information about the main tourist attractions and services avaible in the area.

Is there an information office on the Prince Island? What excursions do you recommend? Is it possible to rent a car, scooter or bicycles?
There is no information office on the Principe Island. You can consult some tourist agency before leaving Sao Tome, taking care, however, to verify the information received.
Upon arrival, our crew will show you the prices of the excursions. Prices are established by the Principe Regional Government. The tourist services, of any type and for whatever reason, such as the rental of cars and excursions, are not managed directly by us, therefore we advise you to always pay attention to the information you receive. We decline any responsibility even for what may happen during hiking or car trips. Sometimes locals can take advantage of tourists.
The cost of renting cars is quite high as few cars circulate on the island. It is possible to find cars for rent even at a low prices, however, be aware because unpleasant situations could occur. The roads are really bad, the rain often makes them even more difficult to travel and we always recommend using a jeep (if possible with a good driver).
It is possible to rent scooters at a reasonable price to get around the island.
As for bicycles, the roads are very muddy and there are not many bicycles to rent, much less mountain bikes.

What precautions to take or advice to keep in mind on Principe Island?
The island is safe enough to visit, the people are peaceful and Christian. The Evagelist Church and Jehovah's Witnesses are in, too.
Since we are in a still underdeveloped country, it could happen that you can remain without electricity, water or telephone line in the house for a few hours, mainly due to bad weather or because of the Principe Regional Government’s judgment. In these situations, you can contact our staff (a family who lives in the annex of the house) who will be happy to help you and provide you with all the necessary information to make your holiday as comfortable as possible.
Since we probabibly are not on site, an employee can request permission to enter and check the safety status of the gas cylinder or water heater.

Is there a tourist tax in Follonica?
The municipality of Follonica has established the tourist tax (City Council Resolution no.16/2012) following the rules dictated by the recent Legislative Decree
23/2011.
The tax revenues will be used to support projects to restore, enhance and promote the wealth of the territory and in particular services and tourist accommodation.
The tax rates are applied per person, per night, up to a maximum of 15 consecutive days.
For the year 2012 the tax will be applied during the period 1 July - 30 September. From 2013, the application will be applied during the period June 1 - September 30.
They are excluded from payment of tax:
- The officially registered residents of the City of Follonica;
- Children within sixteen years of age;
- The bus drivers and tour guides who give assistance to groups organized by travel and tourist agencies with at least twenty five participants. The exemption is applied to each
coach driver and tour guide every twenty-five participants;
- Volunteers who offer their own social service in town, working for events organized by the Municipality, by the Province of Grosseto or by the Tuscan Region, or during
environmental emergencies; for each initiative, the organizer of the event will define the list of operators and stakeholders;
- Members of the police forces, state and local, as well as the national corps of firefighters who stay, even temporarily, for service requirements;
- Employees of tourist accommodation who will stay for work;
- Athletes and their companions officers;
- Employees staying for work reasons.
- Children up to 16th years old

€ 1,50 a day per person

www.comune.follonica.gr.it/tourist-tax

Is there a local tourist tax on Principe Island?
The Regional Government of the Island of Principe has established a local tourist tax of € 3.00 per person per day, not inclusive in the price of the facility. The local tourist tax must be paid in cash upon your arrival. If, for whatever reason, it is payed in another way, we, for no reason, will return the amount if sent to our banking account.




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Privacy Policy for www.domussocolatae.com
The website www.domussocolatae.com collects some of the users´ personal data who browse the website.

In accordance with the commitment and attention we place on personal data and in accordance with art. 13 and 14 of EU GDPR, www.domussocolatae.com provides information on methods, purposes, communication and dissemination of personal data and user rights.

Personal data controller
Rima Loca s.a.s. di Cavazzoni Massimiliano & C.
Piazza Vittorio Veneto, 21
58022 - Follonica (GR) Italia
P.IVA 01594840538

Email: domussocolatae@gmail.com
Telefono: 3357729407 / 3389368207

Types of acquired data
www.domussocolatae.com collects users´ data directly or through third parties. The types of collected data are: technical navigation data, usage data, email, name, surname, telephone number, province, country, cap, city, address, company name, status, cookies and other types of data. Further details on the collected data are provided in the following sections of this same statement.
Personal data are provided deliberately by the user through the compilation of forms, or, in case of usage data, such as data relating to navigation statistics, they are collected automatically by browsing the pages of www.domussocolatae.com.

The data required by the forms are divided between mandatory and optional; on each form the two types will be indicated separately. In case the user prefers not to disclose mandatory data, www.domussocolatae.com reserves the right not to provide the service. In case the user prefers not to communicate optional data, the service will be provided anyway by www.domussocolatae.com.

www.domussocolatae.com uses statistics tools to track users´ browsing, the data analysis is done via log. www.domussocolatae.com does not use cookies directly but may use cookies including third-party services.

Each cookie usage is regulated in the Cookie Policy (https://www.domussocolatae.com/Informativa-sui-cookies.htm) and subsequently in this same statement.
The user who communicates, publishes, disseminates, shares or obtains third party personal data via www.domussocolatae.com assumes full responsibility for them. The user frees the owner of the website from any direct responsibility and towards third parties, guaranteeing to have the right to communication, publication, dissemination thereof. www.domussocolatae.com does not provide services to users under the age of 18. In the case of demands made for minors, the parent or the person holding parental authority must fill in the data requests.

Methods, places and times of processing the acquired data
Methods of processing the acquired data
The owner has designed an IT system suitable to ensure security measures deemed appropriate to prevent access, disclosure, modification or unauthorized cancellation of personal data. The same system makes daily copies, considered sufficiently adequate, according to the importance of the data it contains.

The user has the right to get information about the security measures taken by the owner to protect data.

Access to data in addition to the holder
The personal data collected by www.domussocolatae.com can be acceded by the internal staff (such as administrative, commercial, marketing, legal, system administrators) and / or external subjects (such as third-party IT service providers, webfarm, communication agencies, suppliers of complementary services). When necessary, these structures are appointed by the data controller.

The user can request the updated list of data controllers at any.

Communication of any unwanted access to the Privacy Guarantor
The aforementioned IT system is daily monitored and checked by system technicians and engineers. But the fact remains that, even if considered remote possibility, there may be unwanted access. If this happens, the owner commits itself, as per GDPR, to communicate it to the Privacy Guarantor within the terms established by law.

Collected data retention
Personal data are kept and processed in the owner´s operational and administrative offices, as well as in the webfarms where the servers that hosting www.domussocolatae.com website reside, or on the servers that make the backup copies. The personal data of the user may reside in Italy, Germany or in the Netherlands, however in countries of the European community. The user´s personal data are never brought or copied outside the European territory.

Retention times of the acquired data
In case of data acquired to provide a service to the user, (both for a purchased service and for a trial) the data is stored for 24 months after the completion of the service. Or until the consent is revoked.

In the event that the holder is obliged to keep personal data in compliance with a legal obligation or for an authority order, the holder may retain the data for a longer time, necessary to fulfil the obligations.

At the end of the retention period, personal data will be deleted. After the deadline, you will no longer be able to access your data, request its deletion and portability.

Legal basis for acquired data processing
The owner acquires users´ personal data in the cases here below described.
Treatment is necessary:
- if the user has deliberately accepted the treatment for one or more purposes;
- to provide a quote to the user;
- to provide a contract to the user;
- to provide a service to the user;
- for the holder to fulfill a legal obligation;
- for the holder to fulfill a task of public interest;
- because the owner can fulfill an exercise of public authority;
- because the owner or third parties can pursue their legitimate interests.

At any time the user can request to the data controller clarifications on the legal basis of each treatment.

Purposes of the processing of acquired data
User´s data is collected by the holder for the following purposes:

- sending commercial information on services;
- sending estimates;
- sending advertising newsletters.

It could be possible that data can also be processed for:
contacting the user, statistics, analysis of the user´s behavior and session recording, content display and interaction of external applications, spam protection, payment management, interaction with social networks, advertising.

At any time the user can request to the data controller clarifications on the legal basis of each treatment.

Specific details on the acquisition and use of personal data
To contact the user
Contact forms
The user can fill in the contact form / request information, inserting his / her data and consenting to their use to respond to the requests of nature indicated in the header of the form.
Personal data that could be collected: ZIP code, city, surname, email address, country, name, telephone number, province, company name.

Registration form to the private area
The user can fill in the registration form to the private area of ??the website in order to access private and reserved services only for users registered with www.domussocolatae.com, concerning private services of the website, such as private documents, private links, communications, etc.
By entering their data, the user consents to their use for sending notifications regarding private services of the website.
Personal data that could be collected: ZIP code, city, surname, email address, country, name, telephone number, province, company name.

Newsletter or SMS
The user can subscribe to the website´s www.domussocolatae.com newsletter. To the email address specified by the user, messages containing technical, informative, commercial and / or promotional information can be sent.
Newsletter registration is performed with double opt-in.
The user is sent an email (to the email address indicated) with a link to click on to confirm that the user is really the owner of the email address.

The same service can be done via SMS.
Personal data that could be collected: ZIP code, city, surname, email address, country, name, telephone number, province, company name.

To manage tags
These services are for the centralized management of tags or scripts used on the website; acquire data from users if you need to keep them.

Google Tag Manager
Service provider: Google LLC.
Purpose of the service: tag management service
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

For interaction with external applications (even social networks)
www.domussocolatae.com includes in its pages plugins and / or buttons to interact with social networks and / or external applications.
As for social networks, even if the user does not use the service on the web page, it is possible that the service acquires traffic data.

The data acquired and the use of the same by third-party services are governed by the respective Privacy Policy to which we refer.

Facebook: "Like" button and social widgets
Service provider: Facebook, Inc.
Purpose of the service: interaction with the social network Facebook
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://www.facebook.com/about/privacy/update)
Cookie utilizzati (https://www.facebook.com/about/privacy/cookies)
Adhering to the Privacy Shield

Google+: +1 button and social widgets
Service provider: Google, Inc.
Purpose of the service: interaction with the social network Google+
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Cookie utilizzati (https://policies.google.com/technologies/types?hl=it)
Adhering to the Privacy Shield

Twitter: "Tweet" button and social widgets
Service provider: Twitter, Inc.
Purpose of the service: interaction with the social network Twitter
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://twitter.com/privacy)
Cookie utilizzati (https://help.twitter.com/it/rules-and-policies/twitter-cookies)
Adhering to the Privacy Shield

For spam protection
These services acquire data from users and through various logics distinguish the traffic of real users from that of potential spam threats.

The data acquired and the use of the same by third-party services are governed by the respective Privacy Policy to which we refer.

Google reCAPTCHA
Service provider: Google, Inc.
Purpose of the service: spam protection service
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Cookie utilizzati (https://policies.google.com/technologies/types?hl=it)
Adhering to the Privacy Shield

For statistics
These services are used by the data controller to analyze the traffic carried out by users on the website www.domussocolatae.com.

The data acquired and the use of the same by third-party services are governed by the respective Privacy Policy to which we refer.

Google Analytics
Service provider: Google, Inc.
Purpose of the service: web analysis service provided. This service collects the user´s personal data to monitor and analyze the use of the website www.domussocolatae.com, generate reports and use them for other Google services. Google may use the collected data to personalize its advertisements.
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Opt-Out (https://tools.google.com/dlpage/gaoptout?hl=it)
Adhering to the Privacy Shield

To view content from external websites
These services are used to display content on the website pages that are external to the website, with the possibility of interaction.
Even if the user does not use the service present on the web page, it is possible that the service acquires traffic data.

The data acquired and the use of the same by third-party services are governed by the respective Privacy Policy to which we refer.

Google Fonts
Service provider: Google, Inc.
Purpose of the service: service to display external fonts on your website
Personal data collected: types of data as specified in the privacy policy of the service
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

Google Calendar widget
Service provider: Google, Inc.
Purpose of the service: service to view and interact with an external calendar on your website
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

Google Maps widget
Service provider: Google, Inc.
Purpose of the service: service to view and interact with external maps on your website
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

TripAdvisor widget
Service Provider: TripAdvisor LLC.
Purpose of the service: service to view and interact with external content on your website
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://tripadvisor.mediaroom.com/us-privacy-policy)
Adhering to the Privacy Shield

Widget TuTiempo
Service provider: Tutiempo Network, S.L.
Purpose of the service: service to view and interact with external weather content on your website
Personal data collected: usage data
Place of processing: Spain 
Privacy Policy (https://www.tutiempo.net/politica-cookies.htm)

YouTube Video Widget
Service provider: Google, Inc.
Purpose of the service: service to view and interact with external videos on your website
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

Wubook Widget
Service Provider: WuBook
Purpose of the service: service to view and interact with external content on your website
Personal data collected: cookies, usage data
Place of processing: Italy
Privacy Policy (https://wubook.net/privacy/site/it/privacy.html

Data subject´s rights
The user owns all the rights provided for by the art. 12 of EU GDPR, the right to check, modify and supplement (rectify), delete his/her personal data by accessing his/her personal area. Once all data has been deleted, the access account to the reserved area is closed.

Specifically, he/she has the right to:
- know if the owner holds the user´s personal data (Article 15 Right of access);
- modify or supplement (rectify) inaccurate or incomplete personal data (Article 16 Right of rectification);
- request cancellation of one, more or part of the personal data held in case of one of the reasons provided for by the GDPR (Right to Delete, 17);
- partially limit personal data processing, or completely revoke the consent to the processing, in case there is one of the reasons provided for by the Regulation (Article 18 Right to limit the processing);
- receive a copy of all personal data held by the owner, in a commonly used organized format, and also readable by an automatic device (Article 20, Right to Portability);
- object in whole or in part to the data processing for marketing purposes, for example to object and receive advertising offers (Article 21 Right to Opposition). Users are reminded that they can oppose the data processing used for advertising purposes, without providing any reasons;
- oppose to data processing in automatic mode or not for profiling purposes (so-called Consent).

How to exercise your rights
The user can exercise his / her rights as stated above sending a request to the data controller Rima Loca s.a.s. di Cavazzoni Massimiliano & C. to the following addresses: domussocolatae@gmail.com; tel. 3357729407 / 3389368207.

The request to exercise one´s own right has no cost. The owner agrees to fulfill the requests as quickly as possible, and in any case within one month.

The user has the right to propose a complaint to the Authority for the Protection of Personal Data. Addresses: garante@gpdp.it, http://www.gpdp.it (http://www.gpdp.it).

Cookie Policy
Additional information on data processing
Defense in court
In case of recourse to the court for abuse by the user, in the use of www.domussocolatae.com or the services connected to it, the holder has the right to reveal the user´s personal data. He is also obliged to provide the aforementioned data at the request of the public authorities.

Request for specific information
The user has the right to request specific information to www.domussocolatae.com for the website and / or the collection services concerning the use of personal data.

Data collection for system logs and maintenance
www.domussocolatae.com and / or third-party services (if any) may collect the user´s personal data, such as the IP address, in the form of a system log. The collection of this data is linked to the operation and maintenance of the website.

Information not contained in this policy
The user has the right to request at any time to the data controller the additional information not present in this Policy regarding personal data processing The holder can be contacted via the contact details.

Support for "Do Not Track" requests
"Do Not Track" requests are not supported by www.domussocolatae.com.
The user is invited to consult the Privacy Policy of the third-party services listed above to find out which ones support these types of requests.

Changes to this Privacy Policy
The owner has the right to modify this document by notifying users on this page or, if required, through the contacts in his possession. The user is therefore invited to periodically consult this page. To confirm the actual modification refer to the last modification date indicated at the bottom of the page.
The owner will collect the user´s consent again if the changes to this document concern data processing for which the consent is required.

Definitions and legal framework
Personal data (or data, or user data)
It is personal data that identifies or makes a physical person identifiable, directly or indirectly, and that can provide information on personal characteristics, habits, lifestyle, personal relationships, state of health, economic situation, etc.

Source: website of the Privacy Guarantor (http://www.garanteprivacy.it).

Usage data
The information that is automatically collected during the browsing of www.domussocolatae.com is used, both from the website itself and from the third party applications included in the site. Examples of data usage are the IP address and the details of the device and the browser (including geographic location) that the user uses to navigate the site, the pages viewed and the length of time the user stays on the individual pages.

User
The subject using the website www.domussocolatae.com.
It coincides with the interested party, unless otherwise specified.

Interested
Interested is the natural person to whom the personal data refer. So, if a treatment concerns, for example, the address, the tax code, etc. by Mario Rossi, this person is the interested party (article 4, paragraph 1, point 1) of the 2016/679 EU Regulation (http://www.garanteprivacy.it/regolamentoue).

Source: website of the Privacy Guarantor (http://www.garanteprivacy.it).

Processing controller (or responsible)
Responsible is the natural or legal person to whom the holder entrusts, even outside of its organizational structure, specific and defined management and control tasks on its behalf of data processing (Article 4, paragraph 1, point 8), of the 2016/679 EU Regulation (http://www.garanteprivacy.it/regolamentoue). The Regulation itself introduced the possibility that a manager can, in turn and under certain conditions, designate another "sub-responsible" subject (Article 28, paragraph 2).

Source: website of the Privacy Guarantor (http://www.garanteprivacy.it).

Data controller (or holder)
Holder is the natural person, the public authority, the enterprise, the public or private entity, the association, etc., which adopts the decisions on the aims and the modalities of the treatment (article 4, paragraph 1, point 7) , of the 2016/679 EU Regulation (http://www.garanteprivacy.it/regolamentoue).

Source: website of the Privacy Guarantor (http://www.garanteprivacy.it).

www.domussocolatae.com (or website)
The website through which the user´s personal data are collected and processed.

Service
The service offered by the website www.domussocolatae.com as indicated in the relative terms.

European Community (or EU)
Every reference concerning the European community extends to all current states member of the European Union and the European Economic Area, unless otherwise specified.

Cookies
Data stored in the user´s device.

Legal references
This information is prepared on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679. This information concerns only www.domussocolatae.com , unless otherwise specified.

Last updated: 16/07/2018
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